Full Name
Cezar Adam
Job Title
Principal Consultant
Company
ISG
Profile
CURRENT RESPONSIBILITIES:
Leading ISG’s EMEA Operating Model Practice, including IT Service Management, Retained Organization Design & Implementation as well as Impact of AI on IT Operating Models
SERVICE LINE FOCUS:
Operating Models
AREAS OF EXPERTISE:
Business Process Redesign, Contact Center, Operating Model
Leading ISG’s EMEA Operating Model Practice, including IT Service Management, Retained Organization Design & Implementation as well as Impact of AI on IT Operating Models
SERVICE LINE FOCUS:
Operating Models
AREAS OF EXPERTISE:
Business Process Redesign, Contact Center, Operating Model
Speaking At
