This session will present major findings from the ISG's 2023 Buyer Behavior research agenda. Our research this year has covered a wide range of cross-industry hot topics such as cost optimization, workplace, networking, security and global capability centers. We've also deep-dived into industry trends such as smart manufacturing. Enterprises might be cutting costs, but this does not mean they are slowing down! This session will highlight the key themes and emerging trends across this research so that IT service providers can prepare for the year ahead.